Estimated arrival time depends on the selected payment method: EUR - SEPA: usually 0–3 business days. Banks supporting SEPA Instant may arrive within minutes. BRL - PIX, IDR - QRIS, VND - VietQR, PHP - QRPH, MXN - SPEI: instant. Actual arrival time may vary depending on your bank or payment provider.
Yes. Deposit limits vary by fiat currency and payment method: EUR - SEPA / SEPA Instant: 10–10,000 EUR per transaction BRL - PIX: 10–50,000 BRL per transaction IDR - QRIS: 10,000-5,000,000 IDR per transaction VND - VietQR: 200,000-50,000,000 VND per transaction PHP - QRPH: 500-10,000 PHP per transaction MXN - SPEI: 150-500,000 MXN per transaction Please refer to the deposit page for the latest limit information.
No. In general, the payment account name must match your verified Bitunix account name.
Identity verification is required to access fiat services securely and in compliance with applicable regulations.
You can check your deposit status on the Fiat Orders page.
Please first confirm with your bank or payment provider that the payment was successfully completed. If the funds are still not credited after the estimated processing time, please contact Bitunix Support and provide your payment proof.
A deposit may fail for reasons such as: Incorrect payment details Unsupported payment accounts Payment timeout Risk control checks Bank or payment provider processing issues Please follow the page instructions or contact Bitunix Support for assistance.
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