1. Which fiat currencies are currently supported?

Currently, Bitunix supports EUR, BRL, IDR, VND, PHP, and MXN as fiat deposit currencies.

2. What deposit methods are available?

Available deposit methods vary depending on the selected fiat currency: EUR: SEPA BRL: PIX IDR: QRIS VND: VietQR PHP: QRPH MXN: SPEI

3. Are there any deposit fees?

Yes. Deposit fees vary by payment method: EUR – SEPA: 0 fee BRL – PIX: 0 fee IDR – QRIS: 0.50% fee VND – VietQR: 0 fee PHP – QRPH: 0 fee MXN – SPEI: 0 fee

4. How long does it take for funds to arrive?

Estimated arrival time depends on the selected payment method: EUR – SEPA: usually 0–3 business days. Banks supporting SEPA Instant may arrive within minutes. BRL – PIX: Instant IDR – QRIS: Instant VND – VietQR: Instant PHP – QRPH: Instant MXN – SPEI: Instant Actual arrival time may vary depending on your bank or payment provider.

5. Are there any deposit limits?

For per transaction: EUR – SEPA: 10–10,000 EUR BRL – PIX: 10–50,000 BRL IDR – QRIS: 10,000–5,000,000 IDR VND – VietQR: 200,000-50,000,000 VND PHP – QRPH: 500-10,000 PHP MXN – SPEI: 150-500,000 MXN Please refer to the deposit page for the latest limit information.

6. Can I deposit from a third-party account?

No. In general, the payment account name must match your verified Bitunix account name.

8. How can I check my deposit status?

You can check your deposit status on the Fiat Orders page.

9. Why hasn’t my deposit arrived?

Please first confirm with your bank or payment provider that the payment was successfully completed. If the funds are still not credited after the estimated processing time, please contact Bitunix Support and provide your payment proof.

10. Why did my deposit fail?

A deposit may fail for reasons such as: Incorrect payment details Unsupported payment accounts Payment timeout Risk control checks Bank or payment provider processing issues Please follow the page instructions or contact Bitunix Support for assistance.

3 Simple Steps to Deposit Fiat

Q: 7. Why do I need identity verification?

Identity verification is required to access fiat services securely and in compliance with applicable regulations.

Verify Identity

Advanced verification is required to access fiat services securely and in compliance with regulations.

Enter Amount

Select a deposit method and enter the desired amount.

Transfer Funds

Follow the instructions to transfer funds to the provided account.

Deposit Amount

Deposit Method

Select deposit method