[1-Minute ] How to Make an On-Chain Deposit

Q: Q5: Can I recover funds sent through the wrong network?

A: The funds may be permanently lost. You can contact official support to see whether recovery is possible, but recovery is not guaranteed.

Q: Q6: Can my deposit address change?

A: It may change. Get the latest address from the Bitunix App before each deposit.

Q: Q8: Where can I find my crypto after it arrives?

A: Deposited assets generally appear in Assets Overview, where you can access spot trading and transfers.

Q: Q9: Is an on-chain deposit the same as an internal transfer?

A: No. An on-chain deposit goes through a public blockchain, while an internal transfer moves assets within the platform. Internal transfers are usually credited instantly.

Q: Q10: Where can I find my deposit records?

A: Go to Assets → Funding / Deposit History. Use the TxID to check the transaction status.

Key Highlights

Feature: Crypto Deposit / On-Chain Deposit
Who it's for: Users who already hold USDT, BTC, ETH, or other crypto in an external wallet and want to transfer it to Bitunix for trading or other services. If you only have fiat currency and want to make your first purchase by card, use the Buy Crypto page.
Supported assets: USDT, BTC, ETH, XRP, and other cryptocurrencies listed on the deposit page. Check the App for the latest options.
Recommended example: USDT via TRC20 (TRON), commonly used in tutorials and generally associated with lower network fees. The withdrawal network must exactly match the network selected on the Bitunix deposit page.
Standard navigation: Assets → Deposit → Deposit Crypto.
Platform deposit fees: Bitunix does not charge an additional deposit fee. Blockchain network fees (Gas) are deducted by the sending platform or wallet.
Processing time: Deposits are credited after blockchain confirmation, typically within 3–10 minutes. Network congestion may extend this to approximately 3–30 minutes. Check your balance under Assets Overview.
Troubleshooting: Use the TxID to check the transaction on a blockchain explorer. If the deposit has not arrived after approximately 30 minutes, and all details are correct, contact the Bitunix Help Center or see What to Do If Your Bitunix Deposit Is Not Credited.
MEMO / TAG: For assets such as XRP, EOS, and ATOM, enter the required MEMO / Destination Tag shown on the deposit page. The address alone may not be sufficient.
Official links: Bitunix Official Website · Help Center · How to Deposit Cryptocurrency on Bitunix App · Bitunix Crypto Deposit FAQ

1-Minute: Complete Your First On-chain Deposit

1. Product Basics: What Is an On-Chain Deposit?

1.1 What Is an On-Chain Deposit?

An on-chain deposit transfers assets from an external address (such as a personal wallet, hardware wallet, or another exchange) to a deposit address assigned by Bitunix through a blockchain network. Once confirmed by the network, the assets are credited to your account and can be used for spot trading, futures trading, transfers, and other supported functions, subject to the deposit status.

1.2 How Does It Compare to a Bank Transfer?

Sender: Withdraw from the external platform.
Recipient: The dedicated address on the Bitunix deposit page. Some assets require a MEMO/TAG.
Transfer route: The blockchain network (such as TRC20, ERC20, or BEP20). The network selected on both ends must match.

1.3 What Deposit Methods Are Available on Bitunix?

On-chain deposit: Transfer crypto between platforms over a public blockchain. See How to Deposit Crypto on Bitunix (App Guide) for details.
Buy Crypto with Fiat: Options include One Click Buy and credit/debit card purchases under Deposit. No prior on-chain transfer is required.
Internal transfers: Use internal transfers on the platform. These do not go through a public blockchain and are usually instant. Do not confuse them with on-chain deposits.

1.4 Where Can I Find My Assets After a Deposit?

Deposited assets generally appear in Assets Overview under Funding or Spot. You can then trade, transfer assets to your Futures account, or withdraw them.

2. Step-by-Step Guide

Step 1 | Start a Deposit

Open the Bitunix App and log in to your account.
Tap Add Funds.

Step 2 | Select the Asset and Network

Select Deposit Crypto.
Choose the asset (USDT in this example).
Select the network (TRC20 / TRON in this example).

Make sure you use the same asset and network when withdrawing from the external platform, such as USDT-TRON (TRC20).

Step 3 | Get Your Deposit Address

Copy your unique deposit address or save the QR code displayed on the page.
If the page displays a MEMO/TAG (for example, for XRP), copy it as well and enter it when making the withdrawal.

Step 4 | Withdraw from an External Wallet or Exchange

Open your external wallet or exchange, select Withdraw, and choose the same cryptocurrency and network.
Paste your deposit address or scan the QR code, then confirm the transaction.

Step 5 | Wait for Confirmation and Check Your Balance

After submitting the transfer, wait for blockchain confirmation. Funds typically arrive within 3–10 minutes. Check your updated balance on the Assets Overview page.
If the funds have not arrived after approximately 30 minutes and all details are correct, contact official customer support and provide your TxID. See What to Do If Your Bitunix Deposit Is Not Credited.

3. Risk Controls and Important Considerations

3.1 Assets, Networks, and Addresses

The networks must match. Using the wrong network may result in permanent loss of funds.
The cryptocurrency and supported network must match. Do not deposit to a contract address; use only the address generated on the deposit page.
For assets that require a MEMO (such as XRP, EOS, and ATOM), both the address and MEMO must be correct.

3.2 Limits, Fees, and Irreversibility

Minimum deposit amount: Deposits below the minimum threshold may not be credited. See the Bitunix Crypto Deposit FAQ.
Bitunix does not charge deposit fees; you are responsible for blockchain network fees (Gas).
On-chain transactions cannot be reversed. Double-check the address, network, MEMO, and amount before sending.

3.3 Deposits and Customer Support

Use the TxID to track the transaction on a blockchain explorer. Beware of unsolicited messages offering to recover your funds. Only use the official Help Center.

3.4 Security and Compliance

Use only the official App or www.bitunix.com.
Comply with local regulations. This article does not constitute investment or legal advice. Digital assets are highly volatile.

Frequently Asked Questions

Q1: Does Bitunix charge deposit fees?

A: Bitunix does not charge an additional deposit fee. You pay the blockchain network fee (Gas) charged by the sending platform or wallet.

Q2: Why does the guide use USDT + TRC20 as an example?

A: This is the network used in the tutorial video. Check the supported networks on the deposit page and make sure the withdrawal network matches exactly.

Q3: Is a MEMO required?

A: Most cryptocurrencies require only a deposit address. However, assets such as XRP, EOS, and ATOM require a MEMO/TAG.

Q4: What should I do if my deposit has not arrived after 30 minutes?

A: Check the cryptocurrency, network, address, MEMO, and minimum deposit amount, then verify the transaction using the TxID. If the funds are still missing, contact customer support.

Q5: Can I recover funds sent through the wrong network?

A: The funds may be permanently lost. You can contact official support to see whether recovery is possible, but recovery is not guaranteed.

Q6: Can my deposit address change?

A: It may change. Get the latest address from the Bitunix App before each deposit.

Q7: Can I make an on-chain deposit on the website?

A: Yes. The process is similar to the App: select the cryptocurrency and network, copy the deposit address, and withdraw from the external platform.

Q8: Where can I find my crypto after it arrives?

A: Deposited assets generally appear in Assets Overview, where you can access spot trading and transfers.

Q9: Is an on-chain deposit the same as an internal transfer?

A: No. An on-chain deposit goes through a public blockchain, while an internal transfer moves assets within the platform. Internal transfers are usually credited instantly.

Q10: Where can I find my deposit records?

A: Go to Assets → Funding / Deposit History. Use the TxID to check the transaction status.

Q11: Do I need to complete KYC before depositing crypto?

A: Follow the requirements shown in the App and the regulations applicable to your region.

Q12: What is the difference between a deposit and a withdrawal?

A: A deposit transfers assets from an external source to Bitunix, while a withdrawal transfers assets from Bitunix to an external destination. In both cases, the cryptocurrency and network must match.

Disclaimer

Trading digital assets involves risk and may result in the loss of capital. Always do your own research. Terms, conditions, and regional restrictions may apply.

About Bitunix

Bitunix is a global cryptocurrency derivatives exchange trusted by over 5 million users across more than 150 countries. The platform is committed to providing a transparent, compliant, and secure trading environment for every user. Bitunix offers a fast registration process and a user-friendly verification system supported by mandatory KYC to ensure safety and compliance. With global standards of protection through Proof of Reserves (POR) and the Bitunix Care Fund, Bitunix prioritizes user trust and fund security. The K-Line Ultra chart system delivers a seamless trading experience for both beginners and advanced traders, while leverage of up to 200x and deep liquidity make Bitunix one of the most dynamic platforms in the market."