Frequently Asked Questions About P2P Trading

1. What is P2P trading?

P2P (peer-to-peer) trading is a method where users directly buy and sell digital assets with each other. The platform acts as an escrow service to ensure transaction security.

2. Are there any fees for using P2P trading?

Bitunix P2P charges no fees for buyers or sellers. However, bank transfer fees or payment channel charges may still apply.

3. How do I start P2P trading on Bitunix?

You need to complete identity verification (KYC) and link your preferred payment methods. Once verified, you can post or accept orders in the P2P marketplace.

4. Is P2P trading safe?

Yes. Bitunix provides escrow protection, holding the seller’s assets securely until payment is confirmed. Funds are only released once the seller acknowledges receipt of payment.

5. Which payment methods are supported?

Multiple local payment methods are supported, including bank transfers, e-wallets, and other commonly used regional channels (please refer to the options available in your region and fiat currency).

6. Why are my assets frozen after purchase?

Assets purchased via P2P are subject to a T+1 settlement rule. After purchase, assets are frozen for 24 hours, during which withdrawals, internal transfers, and sales are restricted. Once the freeze period ends, the assets can be freely used.

7. What if the counterparty doesn’t make payment?

Do not release your assets. You can remind the buyer to complete payment on the order page. If the buyer fails to pay within the set time limit, you can file an appeal, and the customer support team will intervene.

8. What if I have paid but the seller doesn’t release the assets?

Keep your payment proof and file an appeal. Bitunix customer support will review the case and assist in completing the transaction.

9. How are disputes resolved?

Click “Appeal” on the order page and submit the required evidence. The Bitunix customer support team will step in for arbitration to ensure fairness and transaction security.

Disclaimer

This article is not intended to provide:

(i) investment advice or investment recommendations;

(ii) an offer or solicitation to buy, sell, or hold digital assets; or

(iii) financial, accounting, legal, or tax advice.

Digital assets (including stablecoins and NFTs) involve high risk and may be highly volatile. You should carefully consider whether trading or holding digital assets is suitable for you based on your financial situation. For your specific circumstances, consult your legal, tax, or investment professionals. You are responsible for understanding and complying with all applicable local laws and regulations.