To ensure the safety of your funds, support compliance in the digital asset industry, and reduce illegal activities such as fraud, money laundering, and extortion, Bitunix requires all users to complete Identity Verification (KYC).
How to Complete Identity Verification (KYC)
1、 Open the Bitunix website, log in to your account, and click on your profile icon in the upper-right corner. From the dropdown menu, select [Verification].
(Basic verification must be completed before proceeding to advanced verification.)
2、Select “Basic Verification” and click [Verify].
3、Enter your personal information, then click [Next]. After completing the form, click [Verify Now] to proceed.
4、 Follow the prompts to upload the front and back of your ID, then click [Submit].
5、 Wait for Bitunix to review your information. Once approved, your Basic KYC Verification will be completed.
Important Reminder：
- Supported formats: JPG, JPEG, or PNG images smaller than 5 MB.
- The ID photo must be clear, unaltered, and unobstructed. The portrait, ID number, and name must be visible.
- The photo must be taken without a hat. It is recommended not to wear heavy makeup. Facial features must be clear, and both arms must be fully visible when holding the ID.
- Proof of address: Use the address on your ID card or another valid residential address.
- Handheld ID with personal signature: Provide a photo of yourself holding the front side of your ID along with a handwritten note. The note must include: “Name + Application Date + Bitunix.”
FAQs：
1、What should I do if verification fails?
- Try again by re-submitting your verification with clearer photos or additional information (such as your full name or ID number).
- If issues persist, contact the Bitunix customer service team for assistance.
2、Why can’t I complete verification?
- Possible reasons include poor internet connection, malfunctioning camera/device, or other technical issues.
- If the problem cannot be resolved on your own, please reach out to the Bitunix customer service team for help.