How to Record Identity Verification Video for Bitunix

1.Quick Overview

2.Product Definition

Bitunix Video KYC Identity Verification is a high-security online identity verification process launched by Bitunix. To enhance account security protection, this verification process combines four security checks: real-person video recording, identity document verification, handwritten statement confirmation, and anti-fraud verification through multiple scenarios.

These measures help identify risks such as identity impersonation, unauthorized account access, and online fraud. The process not only protects users' account access rights and digital asset security but also complies with global Anti-Money Laundering (AML) and anti-fraud compliance requirements.

Currently, Video KYC Identity Verification is primarily used for high-sensitivity operations such as account recovery. It serves as a core security verification mechanism for Bitunix to verify account ownership and protect account security.

3.Step-by-Step Video Recording Guide

Step 1: Prepare for the Recording

• Use your phone camera with a clear camera and good lighting.
• Remove any items that may obstruct your face (no hats, masks, or sunglasses).
• Prepare the following items before recording:

Your valid government-issued ID (ID card, passport, or driver’s license).

A blank sheet of paper with the following handwritten details:

1、Your Bitunix UID

2、The request you are making (e.g. “Account recovery”)

3、Today’s date

“My name is [Full Name]. Today is [Date]. I am asking Bitunix to help me recover my account.”

Step 2: Start the Video Recording

Begin recording and ensure your face is clearly visible throughout the video.
Hold your ID and handwritten note ready before proceeding to the next steps.

Step 3: Facial Close-up

Hold the camera steadily and take a clear close-up of your face for about 3 seconds.
Make sure the lighting is sufficient and your face is fully visible.

Step 4: Show Your Identity Document

a. Hold your original ID in front of your chest.
b. Clearly show the front side of your document for at least 1 second.
c. Flip it over and show the back side for at least 1 second.

Note: Ensure all information on your ID is visible and not covered by fingers or glare.

Step 5: Show Your Handwritten Note

Hold the handwritten note clearly to the camera and read aloud in English:

“My name is [Full Name]. Today is [Date]. I am asking Bitunix to help me recover my account.”

Step 6: Change of Scenery (Anti-Spoofing Check)

Move to two different backgrounds (e.g. living room → kitchen → balcony) during the same video to confirm it is a live recording.

4.Risk Control and Important Notes

Video Requirements
The video must be in MP4 or MOV format and at least 10 seconds long. It must be recorded continuously using the original device, with no editing, speed changes, filters, special effects, pauses, or scene changes during recording. Videos that do not meet the requirements will be rejected.

Identity Documents
The video must be recorded by the account owner who has completed identity verification. Recording on behalf of another person is not allowed. Only valid original identity documents are accepted. Photographed copies, scanned documents, or expired documents will not be accepted.

Submission Method
All required materials must only be sent to the official email address: [email protected]. Do not provide documents or personal information to third parties to avoid potential privacy and information security risks.

Privacy Statement
Submitted information will only be used for internal identity verification purposes and will be kept strictly confidential. Bitunix will not disclose such information to external parties.

5.Frequently Asked Questions (FAQ)

Q1: Can I use the verification video if I accidentally pause the recording?
No. The verification video must be recorded continuously from start to finish without interruptions. If the recording is paused or interrupted at any point, the video will be considered invalid and must be recorded again.

Q2: Can I use beauty filters or skin-smoothing effects when recording the video?
No. Beauty filters and image-enhancement effects are not allowed. These effects may alter facial features and affect facial recognition accuracy. Videos containing filters or beautification effects will be rejected.

Q3: What should I do if the text on my identity document is unclear due to glare?
Adjust the recording angle to avoid direct light reflections and clean any dirt or marks on the document surface. Make sure the document number, name, and photo are clearly visible in the video.

Q4: Is changing only one location during recording acceptable?
No. The video must include at least two different scenes within the same recording to pass the real-time recording anti-fraud verification check.

Q5: How long does the review process take after submission?
Once all required information is complete and meets the verification requirements, the Bitunix Compliance Team will arrange a manual review as soon as possible. The review result will be sent through the official email address.

Disclaimer

This article is not intended to provide:

(i) investment advice or investment recommendations;

(ii) an offer, invitation, or solicitation to buy, sell, or hold digital assets;

(iii) financial, accounting, legal, or tax advice.

Digital assets, including stablecoins and NFTs, carry significant risk and price volatility. Evaluate whether trading or holding digital assets is appropriate for your financial situation. Seek guidance from your legal, tax, or investment adviser regarding your specific circumstances.

Bitunix assumes no responsibility for any investment outcomes. You are solely responsible for understanding and complying with all applicable local laws and regulations.