How to Record a Deposit Source Verification Video

1.Quick Overview

2.Product Definition

Bitunix is committed to building a secure, compliant, and stable digital asset trading environment while adhering to global Anti-Money Laundering (AML) regulatory requirements.

When Bitunix's risk control system detects that an account deposit requires further due diligence, users may be required to submit a Deposit Source Verification Video to verify the source of funds.

Through a real-person recording process, where users operate their external exchange or wallet account on camera using a personal device, Bitunix verifies that the external account used for the transfer belongs to the user. This helps ensure that funds deposited into Bitunix come from legitimate sources, prevent risks such as money laundering and abnormal fund inflows, and protect the security of Bitunix users' account assets.

3.Step-by-Step Verification Video Guide

Preparation Before Recording

Before recording the verification video, please ensure a stable internet connection and a well-lit recording environment. Avoid glare, reflections, or unclear images during recording. Prepare two devices and choose one of the following recording setups:

1. Computer + Mobile Phone Setup: Log in to the external platform where the funds were transferred from using a computer. Use the mobile phone camera to continuously record the entire screen operation process.
2. Two-Mobile Phone Setup: Use Mobile Phone A to log in to the external transfer account. Use Mobile Phone B to record the entire verification process.

Step 1: Prepare your setup
You may use two devices to complete the recording:

• If using a computer:

Log in to Platform A (the platform you used to make the deposit) on your computer.

Use your mobile phone to record the entire process clearly.

• If using a mobile phone:

Phone A: Log in to Platform A (the platform you used to make the deposit).

Phone B: Open the camera app and record the entire process.

Make sure the recording device can clearly capture the full screen, showing all transaction details. Ensure the environment is bright, and all information on the screen is clear and readable.

Step 2: Start recording

• Begin recording before logging in to your external wallet, platform, or exchange.
• Record the verification process

Log in to the external account, exchange, or wallet that you used to make the deposit to your Bitunix account.

Note: You do not need to show any passwords. This step is to verify that you are the legitimate owner of the external account.

Step 3: Show Your Transaction Record

• Navigate to the Transaction History or Withdrawal History section on the external platform or wallet.
• Locate the specific record that matches your deposit to Bitunix.
• Make sure the following details are clearly visible in the video:

Token / Currency

Amount

Transaction Time (Timestamp)

TXID (Transaction ID) or Transaction Hash

• For cryptocurrency transfers, please also open the TXID (Transaction ID) link to display the transaction on the blockchain explorer.

Once submitted, your request will be reviewed by our team, and you will be notified of the result.
Bitunix is committed to maintaining a safe, transparent and compliant trading environment for all users.
Thank you for your cooperation and understanding throughout this verification process.

What Your Video Should Include

Please record your verification video in one continuous take — no pauses, edits, or cuts.

• Clearly demonstrate the source account or platform from which your deposit was made to your Bitunix account.
• Show the withdrawal or transaction record that corresponds to your Bitunix deposit record.
• Ensure the video clearly captures your device screen and all relevant transaction details (amount, currency, timestamp, TXID, etc.).
• The video must include the complete login process of the external platform or wallet (you may hide passwords or sensitive data).
• Screen recordings or deposit confirmation emails are not accepted. Please use a camera to record the entire process.
• All information must be recorded in one continuous video; do not split the same materials into multiple videos.

4.Risk Control and Important Notes

Video Recording Requirements:

The verification video must be recorded continuously in a single take from start to finish. Any videos with pauses, cuts, post-production editing, or segmented recordings will be rejected.

Recording Quality Requirements:

The video must be clear and free from reflections or blurriness. All displayed text and transaction details must be clearly visible and readable. Avoid recording from a distance that makes important information difficult to identify.

Prohibited Submission Methods:

Screen-only recordings, deposit confirmation emails, screenshot compilations, and videos created by combining images will not be accepted.

Security Protection Reminder:

During recording, users may cover sensitive information such as passwords, two-factor authentication codes, and private personal data. There is no need to disclose confidential information unnecessarily. This helps reduce potential account security risks.

Upload Requirements:

All verification content must be included in a single video file. Multiple separate videos must not be submitted through the Bitunix verification channel.

5.FAQ

Q1: Why does Bitunix require me to submit a Source of Funds Verification Video?
This is part of Bitunix's routine Anti-Money Laundering (AML) due diligence process. It helps verify that funds deposited into Bitunix accounts come from legitimate sources and prevents the circulation of illicit funds. This is a common compliance procedure adopted by global digital asset exchanges.

Q2: Can I pass the verification by submitting only a screen recording?
No. Bitunix only accepts real-person recordings captured through a camera. Screen recordings alone cannot verify that the account owner personally performed the operation and will not pass the review.

Q3: What should I do if my phone loses connection and the recording is interrupted?
You must record a new video from the beginning. Interrupted video segments cannot be combined with additional recordings or submitted separately.

Q4: How long does it take to receive the verification result after uploading the video?
The video will be manually reviewed by the Bitunix dedicated Compliance Team. Once the review is completed, the final verification status will be notified through in-app messages and email.

Q5: Is it necessary to open the TXID page on a blockchain explorer during the verification process?
Yes. The TXID page is required to cross-check on-chain transaction details and confirm that the transfer was successfully sent to the official Bitunix receiving address.

Disclaimer

This article is not intended to provide

(I) investment advice or investment recommendations;

(Ii) an offer or solicitation to buy, sell or hold digital assets;

(Iii) Financial, accounting, legal or tax advice. Digital assets held (including stablecoins and NFTs) involve a high level of risk and may fluctuate significantly. You should carefully consider whether trading or holding digital assets is appropriate for you based on your financial situation. Please consult your legal/tax/investment professional for your specific situation. Please be responsible for understanding and complying with relevant local applicable laws and regulations.